Can the items be exchanged?

We allow the exchange of purchased items for selectable variants of the same parent product. Once the exchange request is approved, you will be required to return the item in conjunction with the selected return reason then the replaced item will be shipped to you.

If your item is a not a selectable variant of a parent product the fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.