At Subimods we do our best to accommodate cancelations, although we cannot accommodate every request. Should you place an order and for whatever reason need to cancel that order it is imperative that you reach out to us via email at firstname.lastname@example.org as soon as possible. As we noted above our system does have automations that run every hour to aid our order processing team by fulfilling qualifying orders automatically so in some cases by the time we are able to review your email the order is already being picked by our warehouse staff. In most cases though we are able to catch the order before it releases to the warehouse and cancel it out. This is not guaranteed though and it is important to note that as a company when an order is accepted into our system we assume that order to be correct in the capacity it was submitted and will process it in the most expeditious manner possible.