My order had multiple items on it but I only got one tracking number?

Another great question we get all the time! In many cases with order that contain multiple items from different brands there may be multiple tracking numbers assigned as the order begins to fulfill. This may be because one item is leaving from our Connecticut warehouse and a second from a third party warehouse in Pennsylvania. Or it could be that all the items are leaving from our Texas warehouse but there are multiple boxes. It is key that you review your tracking emails carefully to confirm what tracking number is related to what item. We recommend downloading the Shop Pay App as it does help you keep a good eye on what is shipping and when it is arriving! This is a free app provided from our hosting company Shopify, it is not required but we do recommend it for ease of use if you order a lot of items.