What Should I Do if Subimods Contacts Me About Payment Verification?

The quickest way forward is to respond with the requested information.

The Short Answer

Reply promptly and make sure the response comes from the customer or billing contact associated with the order.

What We May Need

• Confirmation of the order and shipping destination.
• Billing or authorization details.
• Identity or account verification.
• Clarification of unusual payment activity.

What Happens During Review

The order is removed from the normal processing queue until verification is completed. If we cannot reasonably verify the transaction, the order may be canceled.