How Will I Receive Updates if an Item Is Taking Longer Than Expected?

We know uncertainty is often more frustrating than the wait itself.

The Short Answer

Availability and fulfillment updates are generally sent to the email address associated with your order.

What to Watch For

• Order confirmation and status emails.
• Updated estimated shipment information.
• Requests for a decision if availability changes.
• Tracking once a shipment is prepared.

If an Estimated Date Passes

Allow a short period for inventory to be received and checked into the fulfillment location. If no update follows, email support@subimods.com and we will review the order.