You should not have to wait until the next business day just to start a request.
The Short Answer
The Checkout+ portal is available 24 hours a day, seven days a week for eligible returns and shipment claims.
What Happens After Submission
The portal gathers the information needed to begin the process. Depending on the request, our team may still need to review documentation, verify eligibility, or contact you with follow-up questions.
Why We Offer It
It gives you a consistent place to start the process whenever the issue comes up, even when our support team is outside normal business hours.
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