If you have ordered an incorrect item or you no longer need your item you can generate an RMA to return your item (s) to our facility within 30 Calendar days of the order being accepted by our team. Please note that you will be responsible for any costs incurred with returning the item to our facility, this includes but is not limited to (return shipping fee's, duties and taxes (if applicable) or fee's arising from damage or loss of your return shipment. We recommend that all customers who return any item to our facility insure the return for the value you paid. If the item is lost or damaged you will be required to settle that dispute with the carrier directly.
Please also be aware that we do not accept any return without a proper RMA being filed prior to return. If you return any item to our facility without the proper return request in place our team will promptly reject the return and it will be the sole responsibility of the customer to collect their item. If you have any questions regarding your eligibility to return, how to return or concerns about returning an item please reach out to our support team via email at firstname.lastname@example.org