If you believe you have received an item(s) from Subimods that is not working or is not working properly, please reach out to a member of our support team within 30 business days of the delivery date via email at firstname.lastname@example.org. Our customer service representatives can resolve most technical issues with a few quick emails or a brief phone call.
Please do not submit any RMA requests for item(s) which you believe to be defective without first speaking to a member of our support team. Should our customer support team not be able to troubleshoot your issue and it is deemed by the manufacturer that your product requires further investigation our team will open the RMA on your behalf and provide you with the necessary paperwork to return the item and issue a replacement in accordance with the manufacturers policies! For more information on product warranties please see our policies page here.