Can I Cancel My Order?

We understand that plans can change, and the best thing you can do is contact us as soon as you know the order needs to be canceled.

The Short Answer

We will make every reasonable effort to cancel your order before it ships, but cancellation is not guaranteed. Orders can begin processing shortly after checkout, including outside normal business hours.

What to Do Now

Email support@subimods.com immediately with your order number and a clear request to cancel. Your request is not complete until our team confirms that the order was successfully stopped.

Why Timing Matters

Once an order enters fulfillment, is prepared for shipment, is transferred to a manufacturer or fulfillment partner, or is handed to a carrier, we may no longer be able to cancel it.

If We Cannot Stop It

We’ll help identify the most appropriate next step. In many cases, that means receiving the product and requesting a return under the Return and Refund Policy.

The official Order Cancellation Policy contains the complete cancellation terms.