An address mistake can become urgent quickly, so contact us as soon as you notice it.
The Short Answer
We may be able to update the address before fulfillment begins, but we cannot guarantee a change once the order is being prepared, transferred, or shipped.
What We Need
Email support@subimods.com with the order number and the complete corrected address. For account security and fraud prevention, we may need to verify order or payment information.
After Shipment
Once the carrier has the package, address-change options depend on the carrier and service. Fees, restrictions, or delivery delays may apply, and some shipments cannot be redirected.
Important
Do not assume an address was changed until Subimods confirms it.
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