Should I Refuse Delivery of an Order I Tried to Cancel?

Refusing a shipment may seem like the easiest solution, but it can create problems that a normal return avoids.

The Short Answer

Please contact Subimods before refusing delivery.

Why Refusal Can Be Complicated

• The carrier may assess return, storage, correction, or handling charges.
• The package may take longer to return or may not follow the expected route.
• Tracking may be less clear than a properly authorized return.
• A refused shipment does not automatically guarantee a refund.

The Better Next Step

Email support@subimods.com. We’ll confirm whether you should accept the package and begin a return under the Return and Refund Policy.