How Do I Request an Order Cancellation or Adjustment?
A clear, complete request helps our team review the order as quickly as possible.
The Short Answer
Email support@subimods.com immediately. Include your order number and the exact action you want us to take.
Helpful Information to Include
- Order number
- Full name and email address used at checkout
- Item name, SKU, and quantity when relevant
- Corrected shipping address or vehicle information
- Requested shipping method or replacement item
What Happens Next
We’ll review the current fulfillment status and make every reasonable effort to complete the request. We cannot guarantee cancellation or adjustment once processing has started.
Wait for Confirmation
Your request is not complete until Subimods confirms the result. If the order cannot be stopped, we’ll explain the most appropriate next step, which may include a return under the Return and Refund Policy.
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