Can I Cancel an Order That Has Already Shipped?

Once a package has been handed to the carrier, the cancellation stage has usually ended.

The Short Answer

No, a shipped order generally cannot be canceled through Subimods. The appropriate solution is usually a return after delivery.

What You Should Do

Contact support@subimods.com before taking action. We’ll confirm the shipment status and explain whether the item is eligible for return.

Do Not Automatically Refuse Delivery

Refusing a package can create extra charges, delays, or tracking complications. Please wait for our instructions so the shipment follows the correct process.

Refund Terms

Any refund after shipment is subject to the eligibility requirements, exclusions, procedures, and other terms in the Return and Refund Policy.