How Long Do I Have to Start a Return?

Return timing matters, so we recommend opening the request as soon as you know the item may need to come back.

The Short Answer

You have 14 days after receiving the item to request a return.

Special Reporting Deadlines

• Incorrect items should be reported within 7 business days of delivery.
• Most parcel-carrier damage should be reported within 7 business days.
• Pilot Freight or T-Force Freight damage should be reported within 24 hours.
• Suspected defects should be reported within 30 business days.

Why Acting Quickly Helps

Short reporting windows may affect carrier claims, inventory research, or warranty options. Keep the item and all packaging while the request is reviewed.

Start the Request

Use our Return Center or email support@subimods.com for an issue that needs immediate review. Complete terms are in the Return and Refund Policy.