How Should I Package and Ship My Return?

Good packaging protects both the part and the refund. A product can leave in perfect condition and still be damaged if the return box is not strong enough.

The Short Answer

Package the item securely, protect every surface and component, and follow the approved return instructions.

If You Arrange Your Own Shipping

• Use a trackable carrier service.
• Insure the package for the full value.
• Consider signature confirmation for high-value shipments.
• Keep the tracking number and proof of shipment until the return is complete.

Using a Subimods Label

A prepaid label does not remove the customer’s responsibility to package the item safely. Damage caused by inadequate packaging may reduce or prevent a refund.

Return Transit Risk

When the customer arranges shipping, the customer is responsible for loss, theft, carrier damage, weather, and other return-transit events.

Review the Return and Refund Policy for complete terms.