I Entered the Wrong Shipping Address—Can You Fix It?

Address mistakes happen. The sooner you contact us, the better the chance that we can help before the package moves too far through fulfillment.

The Short Answer

Email support@subimods.com immediately with the order number and the correct address. Address changes and carrier intercepts are requests only and cannot be guaranteed.

Before the Order Ships

If the order has not entered a restricted fulfillment stage, we may be able to update the address. Some manufacturer-direct or automated orders may begin processing before a visible status change appears.

After the Order Ships

Once the carrier has the package, any correction or intercept is controlled by the carrier. Fees may apply, and the request may be denied or unsuccessful.

Fraud-Prevention Limits

For payment-security reasons, some paid orders cannot be redirected to an address that differs from the verified transaction information. Cancellation and replacement may be required when permitted by the applicable policies.

Customer Responsibility

Please review the complete shipping address before submitting the order. Subimods is not able to guarantee recovery or replacement when an order is delivered to the address entered at checkout.

Complete terms are in the Shipping Policy.